Frequently Asked Questions

Where are you located?

I am located in Bayonne, New Jersey (Hudson County) but I can ship nationwide.

What are your hours?

Monday – Thursday: 10am to 2pm (EST)
Friday: 12pm to 2pm (EST)

Hours are by Appointment Only.

Is there a minimum order quantity?

Yes, the minimum order quantity for save the dates and invitations are 25.

How many invitations should I order?

You should order one suite per household, plus 5-15 extras. It’s great to always order extras in case any go missing in the mail, get returned back to you, for your B-list or someone you missed and if you want a few keepsakes.

For both semi-custom and custom wedding stationery a keepsake for you and one for your photographer is included with every order.

How many stamps will I need for my invitations?

Since all invitations vary, I cannot give you an exact postage amount. Prices can range between $0.73 to $1.46 or more. I advise all of my clients to take one complete invitation suite to the post office to have it properly weighed and measured. The person at the post office will let you know the proper postage amount.

Can I rush my order?

If you need an order rushed please contact me with your due date and I will let you know if it is possible. Some of the vendors that I work with do not offer such request so it will vary by project. In addition, it will depend on the project scope and my current availability.

If a rush order can be accommodated then a rush fee will be added to your order or invoiced separately.

Can you mail out my invitations to my guest?

Yes but ONLY for custom orders! It will be an additional service fee that we can discuss during our consultation or during the end of the process.

Are you able to design and produce licensed art such as Disney characters, Nick Jr. characters, etc.

Due to copyright laws and trademarks, I cannot do anything character specific. However, I can do a more generalized theme (such as a mermaid tail, mickey ears, etc.)

I really like this invitation from someone else can you create the same exact one for me?

No, I will not copy another designers work but I can find similar elements to make it unique to you.

If you really insist on having your design match then I suggest contacting the original stationer.

When should I order my save the dates and invitations?

For Custom orders I recommend reaching out and starting the process 6 months before you need to mail them out to your guest. I can accommodate orders at the minimum of 4 months before but it will highly depend on the size, scope and current availability.

My design/production calendar works in order of my clients event dates. So please keep in mind that reserving a spot in my schedule does not mean I will get started right away. All my clients will receive their own timeline.

Everything is custom for my clients and it takes time, so the sooner you book, the better your chances of getting on my design/production calendar!

What is your average turnaround time from contract signed to finish?

Since every piece is custom it can range anywhere between 8 to 13 weeks* but it will vary from project to project. Every client will have their own timeline based on scope of work.

*This range does not include revisions.

How much do you charge?

Clients purchasing fully custom designed invitations usually invest a range of $7.00 to $15 or more per invitation order. It all depends on the intricacy of the design, print methods used, and materials chosen. I have a minimum design fee of $300. Day-of details can range from $25 to $100 or more.

You can download my pricing guide here to give you an idea. To receive accurate pricing please fill out the request form here!

Can I change the design after seeing the first proof?

Revisions are unlimited. That means, I can change anything you need until the full suite is perfect. I am with you every step of the way.

What’s your cancellation/refund policy?

Your deposit is non-refundable and pays for all custom design time, admin time, proofing, and materials. Due to the customization of invitations and related stationery items, returns, refunds and exchanges are not offered once everything has gone to the production phase.

Can you mail out my invitations to my guest?

Yes! It will be an additional service fee that we can discuss during our consultation or during the end of the process.

Can I change the quantity of my order?

You can change the quantity of your order before it gets sent to production. Once it is in production, I can no longer make any changes.

Any items needed after the initial print run are not guaranteed to be created and will be charged at higher price.

Can you ship invitations and stationery to my home? How much will it cost?

Shipping cost range depending on destination, weight and size of box needed. I will be able to give you a better price when invitations are done. Therefore, a separate invoice will be sent at the completion of the production phase.

If you are picking up your order or meeting at an agreed location then it is FREE.

I am ready to get started?

I am excited to work with you on your invitation & stationery needs! My main goal is for my clients to enjoy the process and be creative! To get started fill out the form here (not all fields are required). If you have any questions, please feel free to contact us at info@jasminesdesignstudio.com

What happens after I start my order?

Once I receive your form, I’ll send an invoice and contract for you to review. At this point you can add any embellishments and printing upgrades.

Once your payment and contract are received, your spot on my calendar will be secured. I’ll send you a questionnaire to collect all the essential event details. If you’ve ordered guest printing, this is also the time to submit your final guest list.

The design phase begins once you submit your event details.

Your purchase includes 3 rounds of digital proofs. The first round is based off of the wording submitted in your order and the remaining 2 rounds are for revisions.

Once you receive your proofs, please respond via the included proofing form to approve your design(s) for print or request minor edits.

Revisions take 1 to 3 business days M-F (excluding major holidays) . If more changes are needed beyond the 3 rounds it will be charged at a rate of $40 per round.

Be sure to check your email frequently during the proofing process to keep your order on track! I will not begin printing your order until I receive an approval from you. This means you remain in complete control of the process—nothing is printed until you’re happy!

When should I order my save the dates and invitations?

To ensure timely delivery, I recommend placing your order at the latest 2 to 4 months before you plan to mail them out. This timeframe accommodates proofing, printing, and shipping.

What is your average turnaround time Semi-Custom Invitations?

This product is Personalized and Made to Order. Turnaround time highly depends on client response, print method, and color palette. To ensure timely delivery, I recommend placing your order at least 2 to 4 months before you plan to mail them out. This timeframe accommodates proofing, printing, and shipping.

Design & Production Time

  • Design phase only begins after all details are sent to me.
  • Production phase only begins after all proofs are approved. Digital Printing takes about 2 weeks for production. Add an additional week for Guest and Return Address printing. Once invitations are packaged shipping will take on average 3-7 business days. It all depends on shipping preference.

Can I change the quantity of my order?

You can change the quantity of your order before it gets sent to production. Once it is in production, I can no longer make any changes.

An increase in quantity before it gets sent to production will be invoiced separately.

Any items needed after the initial print run are not guaranteed to be created and will be charged at higher price.

Can I change the wording, fonts or design?

You can change the wording on any design. However, you cannot change the fonts or design elements/layout.

Do you offer samples?

Yes I do! You can find sample kits within each collection.

Can I change the colors from what is shown on the mockup?

Yes! Colors can be changed on any collection to match your event colors.

Please note that I strive to get you the colors you are looking for. However, sometimes certain envelope colors, wax seals, etc are out of stock and are out of my controls. Be sure to have backup color ideas. Dark envelope colors will require white ink printing which comes at an additional cost and will be invoiced separately.

When will I receive my order?

After all proofs are approved for production, allow up to 3 weeks for digital printing. For specialty printing such as letterpress, foil printing, acrylic and embellishment types like custom wax seals then allow 4-5 weeks.

If you order includes assembly then add an additional 1 to 2 weeks on top of what is mentioned above.

Please Note: Production time is IN ADDITION to proofing and shipping time. Once processed, your order will ship via the delivery method selected at checkout.

Can I change the design after seeing the first proof?

All Semi-Custom orders includes 3 rounds of revisions and will be sent to the provided email address. Additional proof rounds beyond the initial three are available at $40 per round and will be invoiced separately.

Can you ship invitations and stationery to my home? How much will it cost?

For any Semi-Custom order you will have a choice between picking up your order at my home studio or shipping directly to your home.

A USPS tracking number will be provided once the package is in transit. All packages are sent using Priority Mail (2-3 day) with insurance. USPS Priority Mail Express is also available. Please note Jasmine’s Design Studio LLC is not liable for any delayed, missing, damaged, or stolen items.

What’s your cancellation/refund policy?

For any Semi-Custom collection refunds and cancellations are contingent on the amount of work completed.

A 100% refund is offered if the order is canceled before you submit your event details.

A 50% refund is applicable once design work is completed and approved but before the printing phase begins.

Due to the custom nature of the order NO refund is possible if the order is canceled after being sent to print, including all fees due at the time of the order. Jasmine’s Design Studio LLC is not responsible for orders containing errors (spelling, grammar, size, color, etc.,) that the customer approved during the proofing process.

Any redesign, reprint and shipping to fix such errors will be to the cost of the Client and not Jasmine’s Design Studio LLC.

What is SimpliRSVP?

SimpliRSVP is a modern, hassle-free alternative that combines the elegance of traditional invitations with the convenience of a event website. It simplifies guest communication while integrating with Google Forms for easy RSVP tracking. All content is managed entirely by me, SimpliRSVP ensures your guests have all the details they need in one convenient place.

How does SimpliRSVP work?

Once you choose a SimpliRSVP design, I’ll customize the website with your event details, integrate RSVP tracking via Google Forms, and set up any additional features you need. Your website will be hosted on my platform under a personalized .com domain that I manage for you.

Can SimpliRSVP be used with physical invitations?

Absolutely! SimpliRSVP can complement your printed invitation suite by serving as a digital hub for extra details, RSVPs, and updates.

Can I personalize the design of my SimpliRSVP?

Yes! You can customize the website with your own images, including personal photos or those provided by your photographer (with proper permissions). You may also use royalty-free stock photos that you have legally obtained and downloaded.

Can I change the wording, fonts or design?

You can change the wording on any design. However, you cannot change the fonts or design elements/layout.

Can I change the design after seeing the first proof?

All SimpliRSVP orders includes 3 rounds of revisions and will be sent to the provided email address. Additional proof rounds beyond the initial three are available at $40 per round and will be invoiced separately.

What happens if I need updates or changes after my website goes live?

If you haven’t used up all 3 rounds of edits before the site went live then you are free to use those. Additional rounds of edits beyond the initial three you were provided are available at $40 per round and will be invoiced separetly.

What information do you need from me?

The details I need for your SimpliRSVP website are similar to what’s required for a physical invitation suite but with a few added details. I’ll need your wedding schedule (ceremony and reception details), RSVP information (guest response options and deadlines), and any important wedding details like dress code or transportation. Additionally, your SimpliRSVP website includes an “Our Story” section to share your journey together. You can also choose to add an Extra Details section, which can feature photos, accommodations, things to do, wedding party introductions, your registry, or a Q&A to help answer guest questions.

How does the RSVP tracking work?

SimpliRSVP integrates with Google Forms to easily collect and manage RSVPs. You’ll receive a Google Sheet where all responses are automatically recorded and you can keep track of. Alternatively, I can set up a Google Form under your own Google account.

Can I allow guests to RSVP for multiple people at once?

Yes! The RSVP form can be customized to allow guests to reply for their entire party.

Can I limit RSVPs to only those invited?

Google Forms doesn’t have built-in guest list verification so you’ll need to manually cross-check against your guest list. Alternatively, you can collect your guests email addresses and only accept RSVPs from emails you have verified.

Do I need to handle the setup myself?

Nope! I take care of everything—from domain registration and website setup to adding your details and ensuring a smooth launch.

How long does it take to create my SimpliRSVP?

Once all details are submitted, the design phase begins. After final proof approval, your site will go live within 2-7 business days. I recommend placing your order at least 2-4 months before you plan to share your website link with guests or mail out invitations (if purchasing physical invitations). This timeframe allows for proofing, testing, and any necessary troubleshooting.

How long will my SimpliRSVP website be available?

Your website includes 1 year of hosting. If you need it beyond that, I offer extended hosting options for an additional cost.

Can my SimpliRSVP be password-protected?

Yes! If you prefer privacy, I can add password protection so only invited guests can access your site.

What’s your SimpliRSVP cancellation/refund policy?

For any SimpliRSVP website refunds and cancellations are contingent on the amount of work completed.

A 100% refund is offered if the order is canceled before you submit your event details.

A 50% refund is applicable once details are implemented on the site and approved but before the website goes live.

Due to the custom nature of the order NO refund is possible if the order is canceled after the website has been published live. Jasmine’s Design Studio LLC is not responsible for content containing errors (spelling, grammar, color, etc.,) that the customer approved during the proofing process.